Privacy Policy
Last updated: 1 March 2026
1. About This Policy
Ardolan Dispatch is an independent editorial publication focused on everyday wellness practices. The publication is not affiliated with any commercial, governmental, or institutional body. This Privacy Policy explains how Ardolan Dispatch collects, uses, stores, and protects personal information when you visit ardolan.info or correspond with the editorial team.
The data controller for personal information processed in connection with this website is Ardolan Dispatch, 52 Long Lane, London EC1A 9EJ, United Kingdom. You may contact us at [email protected] with any enquiries relating to this policy.
This policy applies to all personal data processed by Ardolan Dispatch in connection with the functioning of this website, including data submitted through the contact form, data collected automatically through standard server logs, and data managed through third-party analytics or functional tools.
2. Information We Collect
Ardolan Dispatch collects personal information in two ways: information you provide directly, and information collected automatically when you use the website.
2.1 Information You Provide
When you use the contact form on this website, you submit your name, email address, and message content. You may optionally submit a subject category. This information is used solely for the purpose of responding to your correspondence and is not retained beyond the duration necessary to complete it.
When you send email directly to [email protected], the information contained in that email is handled in the same manner as contact form submissions.
2.2 Information Collected Automatically
Like most websites, ardolan.info's server automatically records standard access log data when you visit. This includes your IP address, the pages you request, the date and time of the request, the referring URL, and your browser type. This data is used for standard security and operational purposes and is not associated with individual reader profiles.
Where analytics cookies are accepted, aggregate traffic data is collected to understand how readers navigate the publication. This data is not linked to personally identifiable information. See the Cookie Policy for full details on what cookies are used and how to manage them.
3. Legal Basis for Processing
Ardolan Dispatch processes personal information on the following legal grounds under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:
Server log data and standard operational data are processed on the basis of legitimate interests in maintaining and securing the website.
Contact form data is processed on the basis of necessity to fulfil the correspondence requested by the person submitting it.
Analytics and non-essential cookies are only set where you have provided consent via the cookie banner on your first visit. Consent may be withdrawn at any time via the Cookie Settings link in the footer.
4. How We Use Your Information
Personal information submitted through the contact form is used exclusively to respond to the correspondence initiated by the submitting party. It is not shared with third parties, used for direct marketing, passed to commercial partners, or stored in mailing lists.
Server log data is used for security monitoring, identification of unusual access patterns, and standard operational purposes. It is not cross-referenced with personal information provided through the contact form.
Aggregate analytics data (where consent has been given) is used to understand which articles are read most frequently, which navigation paths are most common, and how readers arrive at the publication. This data informs editorial decisions about subject selection and content presentation. No individual reader profile is constructed.
5. Data Retention
Contact form submissions and email correspondence are retained only for as long as necessary to complete the exchange. Once correspondence is resolved, the data is deleted. Correspondence that forms part of an ongoing editorial relationship (such as a commissioned writer's email thread) may be retained for the duration of that relationship and for a reasonable period thereafter.
Server log data is retained for a rolling period of ninety days for security purposes, after which it is automatically deleted.
Analytics data collected through consented cookies is subject to the retention settings of the relevant analytics platform. Aggregate analytics data, from which individual identification is not possible, may be retained indefinitely for editorial planning purposes.
6. Your Rights
Under UK data protection law, you have the following rights in relation to personal data held by Ardolan Dispatch:
You may request a copy of any personal data held about you.
You may request correction of inaccurate personal data.
You may request deletion of personal data in certain circumstances.
You may request that processing of your data be restricted while a dispute is assessed.
You may object to processing based on legitimate interests.
Where processing is based on consent (such as analytics cookies), you may withdraw consent at any time. This does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, contact [email protected]. Requests are responded to within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled improperly.
7. Third-Party Services
The website uses a small number of third-party services for technical functionality. These include font delivery services (Google Fonts), JavaScript library delivery (jsDelivr, unpkg, Cloudflare CDN), and mapping functionality (Google Maps). These services may set their own cookies or collect certain technical data as part of their standard functioning.
Ardolan Dispatch does not use third-party advertising networks, retargeting services, or social media tracking pixels. No data collected in connection with your visit to ardolan.info is shared with advertising platforms.
Where Google Maps is embedded on the contact page, the Google Maps service may collect technical data in accordance with Google's own privacy policy. The map is loaded in a restricted manner that does not require authentication or association with a personal Google account.
8. Security
Ardolan Dispatch applies reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or loss. The website operates exclusively over HTTPS. Access to correspondence containing personal data is restricted to members of the editorial team with a need to handle it.
No method of data transmission over the internet is entirely secure, and Ardolan Dispatch cannot ensure absolute security of data transmitted through the contact form or by email. If you have reason to believe that your personal data has been compromised in connection with your use of this website, please contact us at [email protected].
9. Changes to This Policy
This policy may be updated from time to time to reflect changes in applicable law or in the publication's data handling practices. The date at the top of this page reflects the most recent revision. Continued use of the website after a revision constitutes acceptance of the updated policy.
Questions about this policy may be directed to [email protected]. The editorial office is located at 52 Long Lane, London EC1A 9EJ, United Kingdom, and is reachable by telephone at +44 20 7435 8291 during office hours, Monday to Friday, 09:00 to 18:00.